1. Introduction
Recess Kitchen Pty Ltd operates The BS Bingo Game mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
We collect the following types of information:
2.1 Account Information
- Email address (for account creation and password recovery)
- Password (encrypted)
- Username or display name (shown to other players during games)
- An internal account identifier generated at signup and used to associate your data with your account
2.2 Game and Gameplay Data
- Game history (games hosted or joined)
- Chat messages exchanged during games
- Game performance data (scores, wins, participation)
2.3 Custom Content
- Custom word lists created by users (Premium feature)
2.4 Subscription and Payment Data
Payment information is processed by the App Store or Google Play and not stored by Recess Kitchen. We store subscription status through RevenueCat.
2.5 Device and Advertising Data
The app uses Google AdMob to serve advertisements. We serve non-personalised ads only, which means ads are not based on your past activity. AdMob still collects limited information to deliver and measure ads, including device identifiers (such as the advertising ID), approximate location derived from IP address, device type and operating system, and ad interaction data. This information is handled in accordance with Google's Privacy Policy. You can reset or limit the use of your advertising ID at any time through your device settings (iOS: Settings › Privacy & Security › Tracking or Apple Advertising; Android: Settings › Google › Ads).
2.6 Support Requests
If you submit a bug report through the app, we collect the description you provide, the app version, and basic device information (such as operating system and version) so we can investigate and respond. Bug reports are delivered to our support inbox and are not stored in the app database.
2.7 Session Security Data
When you use the app while signed in to an account, our authentication system records the IP address and user agent (browser or app version string) associated with each active session. This information is used for operational purposes only: maintaining your logged-in session, detecting suspicious or fraudulent login activity, and protecting your account from unauthorised access. It is not used to track you across other apps or websites, to build a profile about you, or for advertising or analytics purposes. Session records are deleted when you log out, when the session expires, or when you delete your account (subject to the residual backup retention described in Section 5).
2.8 Error and Diagnostic Data
When an error occurs in the app or backend, we automatically send a diagnostic report to Sentry, our error logging provider. These reports help us identify and fix bugs and stability issues. A report may include a stack trace, the app version, the device operating system and model, the route or screen the error occurred on, the request context that triggered the error, and limited identifiers associated with the active session (such as a user identifier or session identifier) so that recurring errors affecting the same account can be diagnosed. We do not use this data for advertising, profiling, or tracking across other apps or websites. See Section 4 for more about Sentry as a third-party processor and Section 5 for retention.
3. How We Use Your Information
We use collected information for:
- Providing and maintaining the application
- Processing subscriptions and in-app purchases
- Enabling multiplayer gameplay and chat functionality
- Sending password reset and account notifications
- Improving and optimizing the application
- Serving non-personalised advertisements via AdMob
4. Data Sharing and Third Parties
We do not sell your personal information, and we do not track users across other companies' apps or websites for advertising or analytics purposes. We may share your data with the following third parties:
- RevenueCat: for subscription management and entitlements
- AdMob (Google): for advertisement serving and analytics
- Supabase: for backend infrastructure and database storage
- Better Auth: for authentication, session management, and password reset handling
- Sentry: for error logging, crash reporting, and diagnostic monitoring
These third parties are contractually required to protect your data and only use it for the purposes outlined in this policy.
Your data is stored on servers operated by Supabase located in the United States. Sentry, our error logging provider, also processes diagnostic data in the United States. By using the app, you acknowledge that your data may be transferred to, stored, and processed outside Australia. We take reasonable steps to ensure that overseas recipients handle your personal information consistent with the Australian Privacy Principles.
5. Data Retention and Deletion
When you delete your account, the following data is removed from our active systems immediately. Residual copies may remain in encrypted backups for up to 30 days before being overwritten in the normal course of our backup rotation, after which all copies are permanently deleted:
- Your email address and password
- All games you hosted (including other players' data from those games)
- Your player records in games you joined
- Your chat messages
- Your custom word lists
- Authentication and session records
Finished games are automatically deleted 60 minutes after they end as part of our routine cleanup process. This includes the game record, all associated player records for that game, and all chat messages exchanged during that game.
We retain a limited, hashed record of your acceptance of our Terms of Service and Privacy Policy for legal compliance purposes. This record does not contain personal data and is retained even after account deletion.
6. Data Security
We implement security measures to protect your data, including password encryption and secure communication protocols. If you believe your data has been compromised, please contact us at privacy@playbsbingo.com.
7. Privacy Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Delete your account and associated data
- Opt out of marketing communications
To exercise these rights, contact us at privacy@playbsbingo.com.
8. International Privacy Compliance
If you are located in the European Union, your use of The BS Bingo Game is subject to the General Data Protection Regulation (GDPR). You have additional rights under GDPR, including the right to data portability and to object to processing. For GDPR-related inquiries, contact us at privacy@playbsbingo.com.
If you are a resident of California, your use is subject to the California Consumer Privacy Act (CCPA). CCPA provides you with rights regarding your personal information, including the right to know, delete, and opt out of the sale or sharing of your data. We do not sell your personal information. For CCPA-related requests, contact us at privacy@playbsbingo.com.
9. Children's Privacy
The BS Bingo Game is not intended for children under 13. We do not knowingly collect information from children under this age. If we become aware of such collection, we will delete the data immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted in the app, and your continued use indicates acceptance of the updated policy.
11. Contact Us
For privacy concerns or questions, contact us at:
Email: privacy@playbsbingo.com
Mailing address: Recess Kitchen Pty Ltd (ABN 61 626 144 625), 533 The Entrance Rd, Erina Heights NSW 2260, Australia.